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Help Page

We are gathering links to information for children and families, including information on staying safe and wellbeing. Have a look below if you need any help – if you cannot find what you need, please contact us via

Help for children

Staying safe and happy at school and at home

Help for families

Domestic Abuse

Keeping children safe

Reporting Concerns

Request form for Coronavirus Winter Support Fund which supports Kingston residents who need additional assistance over the winter months.

Application form for financial support if you have a low income and are unable to work from home and you need to self-isolate.

StepChange offers free, expert debt advice to suit your situation if you need advice about how to manage your money during the pandemic, how to set a budget, or with repayments.

Turn2Us helps people access welfare benefits, grants and other financial help by using a benefits calculator to check what support is available.

Kingston Council Covid-19 webpage has the latest local updates.

Directory of Local Services

Free download books for parents of children aged 3-6 years to help children understand what is happening in the world since the lockdown and having to stay at home.

The Staying at Home Toolkit – lots of advice on staying sane and activities to try!

Compassionate Neighbours Compassionate Neighbours are trained volunteers offering friendship and listening. Website gives information on worldwide compassionate action in the present coronavirus climate and ways to get in touch for connecting and friendship.

The Kingston Stronger Together Support Hub is being run in partnership between Kingston Council, Kingston Voluntary Action, Volunteering Kingston and other community groups. Together we are helping Kingston residents who cannot leave their home due to COVID-19 and need extra help on top of what friends, family, trusted neighbours and other local services are providing.

Connected Kingston – there are many wonderful organisations and services providing ongoing support to Kingston’s residents while self-isolating or social distancing.

Priority supermarket delivery slots for those shielding or clinically extremely to reduce your risk of catching COVID-19.

Samaritans  Kingston – Phone: 116 123 – free from any phone or email 24 hours Samaritans offer emotional support for anyone struggling to cope.

Youth Mental Health Ambassador, Dr. Alex George, gives his five top tops for good mental health and wellbeing, ahead of the February half term holiday.

Family Lives Family lives have a free help line that offers support and advice on any aspect of parenting and family life – they have volunteers working from home 9am-9pm Mon-Fri and 10am-3pm Sat/Sun 0808 800 2222 – an app supported by professionals which is anonymous and helps you talk about difficult things.

Young Minds Online and helpline support for anyone worried about the emotional wellbeing or mental health of a young person aged 0-25.

CAMHS advice and support

Parent Support for children with emotionally related school avoidance (ESRA)

The Good Thinking NHS-approved website developed by the Healthy London Partnership provides a range of useful guidance and online apps to support mental health and wellbeing. This resource is funded and endorsed by the NHS and is focused on supporting cognition, anxiety and low mood.

Guidance about anxiety and mental health during the Covid-19 pandemic from the mental health charity MIND.

Working from home health and wellbeing If you are working from home it is important to consider both your mental and physical health and wellbeing. Physical wellbeing including taking appropriate breaks and regularly moving is especially important. This website provides a desk-excise routine you can do to help your posture and wellness if you are indoors.

Kingston Bereavement Service – saying goodbye

Winston’s Wish – supporting children and young people after the death of a sibling

Cruse Bereavement Care